Celeste is available 24/7, unless signed out to a covering clinician. The cell phone number (text available) and detailed instructions are provided on the confidential voice-mail greeting for the office at 860-586-8700. If you are in crisis or your call is urgent and/or time-sensitive please use the cell phone number and Celeste will get back to you within two to four hours. When she is unavailable by cell her office phone greeting will have other instructions to contact a covering clinician.
All conversations between client and psychotherapist are confidential and are protected under Connecticut law. Celeste will provide you with a thorough review of all confidentiality practices, including Tarasoff & HIPPA.
Failure to provide the office with 24 hours notice, prior to cancellation will result in the industry-standard full-fee charge. This charge is the client's responsibility, as insurance companies do not pay for missed appointments. Please utilize the cell (number and instructions provided on the confidential voice-mail greeting) if necessary to allow the full 24-hour notice.
Psychotherapy office hours are from Monday to Thursday between 10:00 a.m. and 8:00 p.m.; and Fridays from 12:00 noon to 5:00 p.m. Celeste Emelia Mattingly, LCSW’s office is conveniently located and accessible within minutes of I-84. It is handicapped accessible and easily accessible by public transportation.